SMS appointment reminders that send themselves
Every no-show costs you a job slot you can't get back. atPlumb texts your customers automatically — 24 hours before, 1 hour before, and when you're on the way — so the door is open when you arrive.
Texts that do the front-office work for you
24-hour & 1-hour reminders
Every scheduled job triggers automatic reminders at 24 hours and 1 hour before the appointment — customers are home, gates are unlocked, dogs are put away.
On-the-way texts
One tap sends “I’m on my way” with your name and business — customers love it, and it cuts the “where are you?” calls.
Reusable templates
Save the messages you send all the time — running late, job complete, invoice sent — and fire them off in seconds.
Sent from a real business number
Texts come from a dedicated business number, not your personal cell, so your customer conversations stay professional and in one place.
Reminders start with the schedule
Put a job on the calendar and the reminders handle themselves. See how scheduling and customer records tie it together.
SMS reminder questions
Does atPlumb send appointment reminders automatically?
Yes. Once a job is on your calendar, atPlumb automatically texts the customer 24 hours before and again 1 hour before the appointment. No setup per job, no remembering to send them.
Do SMS reminders actually reduce no-shows?
Text reminders are one of the most effective no-show reducers in any appointment business — most texts are read within minutes. A single saved no-show usually pays for the software several times over.
Can I send my own texts too?
Yes. Beyond automatic reminders, you can send one-tap on-the-way texts and use reusable templates for the messages you send all the time.
Is SMS included in the $29/month price?
Yes — automated reminders, on-the-way texts, and templates are included with every atPlumb plan.
One saved no-show pays for the month
Flat $29/month, SMS included. No per-user fees, no contracts, cancel anytime.