Stop losing jobs to the calls you can't answer
You're under a sink with both hands full and the phone rings. atPlumb texts that caller back for you within seconds, keeps the whole conversation in one inbox, and books the job onto your calendar when they say yes.
A missed call shouldn't mean a lost job
Text back in seconds, not hours
The moment a call goes unanswered, atPlumb texts the caller back in your business name and asks what the problem is. They are still holding the phone when it lands — before they dial the next plumber on the list.
One inbox for every lead
Missed calls, texts, website enquiries, referrals, and walk-ins all land in the same list. A badge tells you exactly how many are still waiting on a reply from you, so nothing sits unanswered.
Book the job in one tap
Every lead moves through New, Replied, Estimate needed, and Booked. When they say yes, Book as Job turns the thread into a scheduled job with the name, phone, and address already filled in.
Quiet hours and a callback promise
Set your own message, promise a callback window, restrict to business hours, and block quiet hours overnight — so you capture the lead without texting anyone at 2am.
From missed call to money in the bank
A lead becomes a scheduled job, a job becomes an invoice, and the invoice gets paid on-site — without retyping the customer's details once.
Missed call text back questions
What happens when I miss a call?
atPlumb answers for you. The missed call creates a lead and an automatic text goes out to the caller — by default within seconds of them hanging up — introducing your business and asking what plumbing problem they have. Their reply comes back into your leads inbox.
Why does texting back so fast matter?
A homeowner with water on the floor calls several plumbers in a row and hires whoever responds first. A text that arrives while they are still on the same screen puts you at the front of that list, even when you are under a sink and cannot pick up.
Can I change the message it sends?
Yes. The message template, the callback window you promise, the delay before it sends, business-hours-only sending, and overnight quiet hours are all yours to set — and you can switch the auto-text off entirely.
Does it only cover missed calls?
No. Missed calls are the biggest source, but the inbox also holds leads from inbound texts, your website, phone calls you did answer, referrals, and walk-ins, so your whole pipeline is in one place.
Is this included in the $29/month price?
Yes — missed-call text back and the leads inbox are included with every atPlumb plan. No per-lead fees and no add-on.
One recovered call pays for the year
Flat $29/month, missed-call text back included. No per-user fees, no contracts, cancel anytime.